Youth Outreach Worker full time contract position

Employment Offering: 180501

POSITION TITLE:    Youth Outreach Worker


The Youth Outreach Worker Program is funded and overseen by MCYS and arrived in Kingston on 1 April 2016. The YOW Program in partnership with Maltby’s Enhanced Youth Outreach Worker supports at-risk youth/ high-risk youth and their families to better navigate and connect with services and pro-social opportunities in their communities, to improve youth outcomes.

This position provides a range of outreach services to youth participants and their families to support at-risk youth to make healthy life choices. This position is responsible for community outreach, prevention and intervention with at-risk youth ages 12-21, and building neighbourhood/community capacity to engage and serve youth better.



  • Child and Youth Worker Diploma or equivalent and two years of related experience working with youth;
  • Knowledge of and sensitivity to the life experiences and diverse needs, identities and cultural backgrounds of at-risk youth in underserved communities;
  • Knowledge of the community including knowledge of local program and services for youth and local youth populations;
  • Skill in establishing trusting relationships with youth;
  • Demonstrated ability to work independently and as part of a team;
  • Demonstrated ability to work co-operatively and negotiate effectively with a range of community groups and service providers across sectors;
  • Community development experience;
  • Knowledge and skill in planning and delivering group programs and workshops;
  • Bilingual in English/French is an asset
  • Ability to work flexible hours including evenings and some weekends as needed.



  • Reach out and engage at-risk youth in accordance with the Stages of Change intervention model adapted for the Youth Outreach Worker Program.
  • Undertake and successfully complete, over time, the online Youth Outreach Learning Hub training package.
  • Support youth to connect with programs, services and opportunities for healthy development by:
    • Helping youth to identify their needs, goals, aspirations, skills and abilities as well as barriers to accessing services.
    • Providing youth with general information, contacts, referrals and support as needed to build assets and address needs (e.g., housing, employment, education, health care and recreation; social and emotional issues).
  • Engage parents and family members through self-referrals, parent groups, faith communities, etc., and provide information on parenting and other supports and services available to youth and families.
  • Maintain collaborative working relationships with other professionals within and outside of the organization.
  • Work with youth, parents and family members, schools, police and youth service providers to advocate for and improve access to programs, services and opportunities for youth.
  • Engage communities to be active participants by organizing and/or participating in youth centred community events such as town hall meetings or be active on community advocacy groups
  • Develop service collaborations with the local youth connectors to better coordinate support and service for youth at risk and high risk in order to be efficient and effective at delivering a coordinated service. 
  • Be an active and contributing participant on local youth initiatives such as the homelessness initiatives and the connectors group
  • In collaboration with Youth Outreach Worker Supervisor and team:
    • Develop a composite picture of neighbourhood demographics and build maps of services, programs and community assets available in the local community.
    • Promote community awareness of the Youth Outreach Worker Program and maintain a recognizable community presence.
    • Build partnerships with community agencies, businesses and informal community groups to offer programs that engage youth to develop their knowledge, skills and interests (e.g., arts and culture, volunteering, civic engagement, recreation, life skills).
    • Identify emerging issues, service gaps and opportunities for action to build community capacity.
    • Identify staff development/training needs and participate in staff development/training programs as required.
  • Enter and maintain accurate and complete service data in the Outreach Record database and Youth Diversion’s client information system in a timely manner.
  • Maintain professional and evidence-based standards of practice in accordance with the Stages of Change intervention model, a positive youth development framework and relevant legislation (e.g. Child and Family Services Act, Youth Criminal Justice Act).
  • Carry out other duties as assigned as part of the provincial Youth Outreach Worker Program, the Director of Service and/or the Executive Director

All applications, with cover letter and resume must arrive to Youth Diversion, 559 Bagot Street, Kingston, Attention: Director of Service, Steve Nash, , not later than NOON on 10 May 2018.

For Emergency Help:

  1. Call 911
  2. Go to your local hospital
  3. Call:
    1. Addictions & Mental Health Services KFLA  613-544-4229
    2. Kids Help Phone 1-800-668-6868
    3. LGBT Youth Line 1-800-268-9688
    4. Detox Centre  613 549-6461

Contact Us

559 Bagot Street
Kingston ON, Canada
K7K 3E1

P: 613-548-4535 ext 224
F: 613-548-1747

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